With all the television and radio talk shows, one might think that we are a nation of listeners. We certainly "hear" a lot of talk, but this is not the same as listening. It seems that human nature is against our own best in­terests; we can hardly stop ourselves from planning our next comment when we hear another person speak. We seemingly cannot miss a beat in promoting ourselves...

First of all, interviews can take place anywhere and can commence at any time. When you are on the telephone, making the appointment or inquir­ing about job openings, you should consider these actions part of the in­terview process. You never know whom you may be speaking with or what notes or comments they may make; you have no idea to whom they may pass on their impressions of you or what impression you are making.